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Network Status
Our Current Network Status:
Thank you for calling Digitalpath technical support. Today is Tuesday Sept. 1st
We are still experiencing a 3rd party Fiber outage affecting customers in the Quincy, Meadow Valley, Portola, Loyalton, Blairsden, Graeagle, Chester, Lake Almanor, Prattville, Crescent Mills, Taylorsville, Susanville, Janesville, Johnstonville, Butte Creek Canyon and their smaller surrounding areas. Fiber repair teams have estimated the repairs to take at least another 12 hours with a rough estimated restoration of 6am on Wednesday 9/2. However this is just a rough estimate and may change as repairs progress.
Last updated Sep 01, 09:14:06pm
Contact Tech Support
Our in-house technical support team is available to help you 7 days a week. Weekday hours are from 7am to 6pm and weekend/holiday hours are from 8am to 5pm. If you need technical support, we recommend calling us at 800-676-7284 Ext. 4 for the fastest service. However, you also have the option to email us at support@digitalpath.net or to fill out the form below. Email requests are processed within 48 hours in the order they were received. Thank you!
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This form is intended to be used by customers experiencing technical problems outside of our designated business hours. While we do try our best to respond to every contact request in a timely manner, response times may vary. In some cases, a response may take up to 48 hours. If the problem you are experiencing is urgent, please call our tech support department directly.
